Addressing Pain Points and Exploring Solutions : Staff, Rules & Money
The biggest pain points for management and executives of Long-Term Care (LTC) residences typically revolve around the following key areas: staff, rules and money:
- Staffing Shortages & Retention
- High turnover rates among caregivers and nurses lead to constant rehiring and training costs.
- Burnout & stress among staff due to demanding work and low pay.
- Compliance with staffing ratios amid workforce shortages.
- Regulatory Compliance & Liability Risks
- Frequent provincial health inspections, privacy compliance, and safety audits.
- Maintaining proper documentation to avoid fines or lawsuits.
- Keeping up with changing regulations and compliance burdens.
- Risk of lawsuits related to elder abuse, neglect, or wrongful death.
3. Financial Sustainability & Provincial Funding Challenges:
- Provincial funding delays and complexities in reimbursement.
- Rising operational costs: wages, insurance, medications, technology.
- Tight profit margins, especially for publicly funded facilities.
- WCB costs impact financial sustainability through both resident and staff claims.
- Private pay affordability concerns, limiting market potential.
- Quality of Care & Resident Satisfaction
- Balancing cost-cutting measures while ensuring high-quality care.
- Managing behavioral issues and dementia-related aggression.
- Preventing falls, infections, and other preventable incidents.
- Ensuring residents engage in meaningful activities to improve well-being.
- Technology Integration & Digital Transformation
- Transitioning from paper-based to digital record-keeping (EHRs).
- Ensuring staff adoption of new technology.
- High costs of upgrading infrastructure.
- Family Expectations & Reputation Management
- Handling family complaints and expectations for personalized care.
- Managing online reviews and public perception.
- Addressing emotional stress of families with loved ones in care.
Implementing Montessori practices in dementia care has been shown to lead to a range of positive outcomes for individuals with dementia.
See the Center for Applied Research in Dementia’s published work for evidence based solutions and proven results.
