We always encourage caregivers to say “yes” as often as possible. And there’s a reason for that…
When the Chicks Came to Visit:
The surprising power of a thoughtful “yes.”
It began with a simple suggestion:
“What if we brought baby chicks into the home?”
The idea came from a staff member who wasn’t focused on policies or paperwork. She was thinking about joy. About springtime. About the comfort of holding something warm and alive.
The reactions were mixed.
Some voices leaned toward no:
“What if one is dropped?”
“Could this break infection control rules?”
“Might it upset someone?”
These were valid concerns — safety matters. But others leaned toward yes:
“This could stir happy memories.”
“It might bring a smile to someone we haven’t seen smile in weeks.”
“If we supervise carefully, it could be wonderful.”
So instead of dismissing the idea, they collaborated. A safe setup was created. Only a few chicks out at a time.
Staff nearby, guiding every moment.
And then the magic happened.
A resident cupped a chick gently in her hands, her face lighting up.
Another, who had been quiet for days, began to hum a song about spring.
Someone else simply watched, calm and content, soaking in the moment.
The space shifted. It felt lighter. Warmer. Alive. For a short while, the room was filled with wonder.
Here’s the lesson: in care environments, saying no often feels safest. But sometimes, with planning and intention, saying yes is what creates meaning.
- Yes can spark joy.
- Yes can honor the person beyond the diagnosis.
- Yes can turn an ordinary day into something unforgettable.
The chicks stayed only briefly. But the memory lingered. A reminder that sometimes, the smallest yes makes the biggest difference.
Quote From Michael Hogan, PhD, Expert in Mental Health and Dementia Care, Former New York State Commissioner of Mental Health.
“My first word of advice is this, say yes.
In fact, say yes as often as you can.
Saying yes begins things.
Saying yes is how things grow.
Saying yes leads to new experiences and new experiences will lead to knowledge and wisdom.
YES, is for ALL people, and an attitude of yes is how you will be able to go forward in these uncertain times.”
*Adapted from an anonymous story shared within the care community. Its origins may be uncertain, but its truth is universal.
