Beyond the Behavior
Reduce the Frequency of Responsive Behaviors:
And learn how to manage the behaviors that occur, using the Adapted Montessori Approach
New date for 2026 coming soon.
1:00 PM – 4:00 PM
This 3-hour session is designed for caregivers and care teams who want more than surface strategies.
You’ll learn how to manage responsive behaviors with greater insight — and how to begin reducing their frequency over time using Montessori-based techniques. No fluff. Just real tools, real cases, and a framework that works.
It’s the difference between putting out fires
every day versus eliminating the source of
the fire altogether.
Responsive behaviors like resistance to care, agitation, or aggression can leave even the most experienced caregivers feeling stuck and overwhelmed. In this 3-hour interactive session, we’ll go beyond surface-level strategies to explore the why behind behaviors — and how to respond with confidence, compassion, and clarity.
You’ll receive real-world case materials in advance, and together we’ll unpack them live with practical tools you can apply right away. Through open discussion, shared insight, and expert guidance, you’ll learn how to shift from reacting to connecting — even in the most challenging moments.
🎯 What You’ll Get:
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A deeper understanding of behavior as communication
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Tools for de-escalation and prevention
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Real-life examples and practical solutions
-
A supportive space to ask questions and share experiences
Whether you’re new to dementia care or years in, this is your space to learn, reflect, and grow — beyond the behavior.
New date for 2026 coming soon.
1:00 PM – 4:00 PM Eastern
Beyond the Behavior
An Online Intensive for Managing and Preventing Responsive Behaviors in Dementia Care
Using the adapted Montessori approach.
Less reacting. More understanding. Better days.
Live & Interactive (Class size limited for quality purposes.)
Adjust QTY at checkout
Program Highlights
👋 Welcome & Introduction
Get grounded and ready to connect.
❓ Why They Do What They Do
Unpacking the why behind challenging behaviors.
❤️ Empathy in Action
See through their eyes, feel with your heart.
🗣️ Talk That Calms, Not Triggers
Use words and tone to soothe, not spark.
⚠️ Spot the Triggers
What sets them off — and why it matters.
🎯 Meaningful Activities That Meet Real Needs
Calm behaviors by offering purpose, not just distraction.
🙅♀️ When They Refuse Care
What to do when “No!” means “Help me.”
👀 Use the Space, Not Just Your Words
Leverage visuals and environment to guide behavior.
🧠 Wrap-Up Wisdom
Quick takeaways you can use today.
What they say about Beyond the Behavior
“…I heard such great feedback and tools that the participants could take back to their branches.
I have been receiving requests to add another session.”
~Bonnie Eby, Training Coordinator
“I really appreciated the MIL training—it was incredibly valuable and definitely aligns with the level of care we strive to provide. I’m glad to be part of something that supports that mission.”
~ Brad Hawley, Regional Director of Sales & Marketing, East – Lifetimes Living Inc.
“I thought it was great! It was my first time taking a Montessori behavioural course and I found it really helpful. I work on our secured unit alot at my work and I found the course to be relatable to the people with dementia that I care for. I will be seeing if there are more courses I will be able to take in the future.”
~ Sara G.
“I would really love to apply these approaches to the Manoir. Thank you for this wonderful training! I have taken so many things from this.”
~ D. N. , Manoir Beaconsfield, Quebec
“Thank you so much for taking time in arranging this amazing session on responsive behaviours…from Team Valley Manor.”
~ Team Valley Manor, Barry’s Bay
“Thank you, amazing job.”
~ Josh & Rachel, Sun Parlor Home, Leamington
“Overall the training session was quite informative providing insights about different behaviour patterns and approaches to address concerns related to behaviors.”
~ A. A. Shah
What to Expect in This Online Intensive
Through structured case studies featuring our resident “characters,” participants will apply new insights to familiar, real-world scenarios. These character-based profiles provide a practical foundation for exploring common behavioral challenges—making it easier to connect theory with real caregiving situations.
Key Focus Areas:
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Understanding Behavior Triggers
Learn to identify and analyze the root causes of responsive behaviors, using practical frameworks that support calm, compassionate interventions. -
Empathetic Communication Techniques
Discover effective communication strategies tailored to individuals with dementia, helping reduce conflict and strengthen connection. -
Proactive Intervention Strategies
Explore proven approaches that minimize escalation and build emotional safety for both residents and caregivers. -
Applied Case Study Practice
Engage with realistic case examples in advance, and arrive ready to reflect, problem-solve, and apply Montessori principles during the session.
How You’ll Benefit
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Build Deeper Connections
Learn how to recognize individual needs and respond with insight—promoting comfort, trust, and dignity in care relationships. -
Gain Confidence in Real-World Situations
Walk away with concrete tools for managing behaviors and preventing escalation—supported by relatable examples and guided application. -
Leave With Skills You Can Use Immediately
Receive techniques that fit naturally into daily routines, improving both resident quality of life and caregiver satisfaction.
Beyond the Behavior:
An Online Intensive for Managing and Preventing Responsive Behaviors in Dementia Care
Less reacting. More understanding. Better days.
Caregivers in dementia care often find responsive behaviors to be one of the most stressful and challenging aspects of their role. Behaviors such as agitation, aggression, repeated questioning, wandering, or refusal of care can feel unpredictable—and are often misunderstood.
These responses typically stem from unmet needs, frustration, or confusion. Managing them requires not only patience, but a deep understanding of each individual’s unique triggers and patterns.
For caregivers, these moments can feel overwhelming. Left unchecked, they contribute to emotional strain, burnout, and a sense of helplessness.
Beyond the Behavior addresses these challenges head-on. This online intensive equips caregivers with practical tools and clear insights to approach responsive behaviors with empathy, structure, and greater confidence—and, most importantly, to reduce how often they happen.
By focusing on the “why” behind each behavior, this session helps caregivers move beyond reacting in the moment to creating daily routines and environments that prevent escalation. The result? Less stress, more calm, and a greater sense of accomplishment in daily care.
🔍 Unlock the Mystery: Discover the root causes behind responsive behaviors and decode the “why” behind them.
🗣️ Master the Art of Connection: Learn communication techniques that soothe tensions and build meaningful bonds.
🎨 Transform Spaces, Transform Lives: Use visual and sensory cues to create environments that calm and inspire.
🎯 Personalized for Success: Design activities that align with individual passions and abilities for deeper engagement.
💡 Empower Independence with Empathy: Foster purpose and autonomy through compassionate, person-centered care.
Who Should Attend:
This session is ideal for PSWs, nurses, recreation staff, and care coordinators, as well as clinical leaders such as Directors of Care, Nurse Managers, and Life Enrichment Managers.
It is equally valuable for non-clinical leadership — which may include Administrators, Executive Directors, and other managers — who wish to deepen their understanding of responsive behaviors and support a care culture rooted in dignity and purpose.
Methods:
PowerPoint Presentations
Case Studies/Exercises: Tailoring Activities to Avoid Triggers, Identifying Environmental Challenges and Corrections
Participants get the ‘Dementia Behavior Casebook’ for guidance while trying to find out the ‘why’ behind resident behaviors.
Certificate of attendance provided.
New date for 2026 coming soon.
1:00 PM – 4:00 PM Eastern
Beyond the Behavior
An Online Intensive for Managing and Preventing Responsive Behaviors in Dementia Care
Using the Adapted Montessori Approach
Less reacting. More understanding. Better days.
Live & Interactive (Class size limited for quality purposes.)
Adjust QTY at checkout.
Cancellation Policy
No refunds will be issued for cancellations made within 14 days of the event; however, you may send a substitute attendee, apply the payment as a credit towards any future event, or attend a future event of equal value. We reserve the right to postpone or reschedule events as circumstances may dictate. If an event is postponed or rescheduled, you may choose to receive a full refund or attend the rescheduled event. Thank you for your understanding.
